you .part.mer were broken then.
I don't like the "thank you for your support" part of your post. I you're willing to get instant support in less than 4 hours for your issue, then you stepped the wrong place.
People here helps other people for free, and they are not forced in any way to any timespan. Sometimes thre's someone replying the next minute, sometimes it takes hours. I you can't see the value of free help... well, it's not my fault.